Privacy Policy

Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Dewey's Pizza ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website deweyscafe.top, place an order, interact with our services, or otherwise engage with us. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This policy applies to all users of our website and customers of Dewey's Pizza located in the United States.

1. Who We Are

Dewey's Pizza operates under the brand Dewey's Pizza and is accessible online at deweyscafe.top. We are a food service business operating within the United States, dedicated to delivering quality pizza and dining experiences to our customers. For all privacy-related inquiries, you may contact us using the details provided at the end of this policy.

2. Applicable Laws and Regulations

Dewey's Pizza operates in the United States and complies with all applicable federal and state privacy laws, including but not limited to:

• The California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), for California residents.
• The Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices, including misrepresentations about privacy and data security.
• The Children's Online Privacy Protection Act (COPPA), which governs the collection of information from children under 13.
• The CAN-SPAM Act, governing commercial electronic communications.
• Other applicable state privacy laws, including but not limited to the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and Connecticut Data Privacy Act (CTDPA), where applicable.

Where your state provides additional rights not described in this policy, we will honor those rights to the extent required by law.

3. Information We Collect

We collect information about you in various ways when you interact with our website, place orders, subscribe to communications, or otherwise engage with Dewey's Pizza. The categories of information we collect include:

3.1 Personal Information You Provide Directly

When you interact with us voluntarily — such as by placing an order, creating an account, signing up for promotions, or contacting us — you may provide us with personal information, including:

• Identification Information: Full name, username, and password.
• Contact Information: Email address, phone number, and mailing/delivery address.
• Order Information: Items ordered, special instructions, order history, and payment details (note: we do not store full credit card numbers — see Section 3.4).
• Account Information: Profile preferences, saved addresses, dietary preferences, and loyalty or reward program details.
• Communications: Messages, feedback, complaints, or reviews you send us through our website, email, or other channels.
• Marketing Preferences: Opt-in or opt-out status for newsletters, promotional emails, or SMS marketing.

3.2 Information Collected Automatically

When you visit our website deweyscafe.top, certain information is collected automatically through standard web technologies, including:

• Usage Data: Pages visited, time and date of your visit, time spent on pages, links clicked, referring URLs, and browsing behavior within our website.
• Device Information: IP address, browser type and version, operating system, device type (mobile, desktop, tablet), screen resolution, and device identifiers.
• Location Data: General geographic location inferred from your IP address (city, state, country). We do not collect precise GPS location without your explicit consent.
• Log Data: Server logs that record your interactions with our website, including error reports and crash data.

3.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your interactions with our website. Please refer to Section 9 of this policy for detailed information about our cookie practices. You can also review our full Cookie Policy for more details.

3.4 Payment Information

When you make a purchase through our website, payment processing is handled by third-party payment processors. We do not directly collect or store your full credit card number, CVV, or other sensitive financial data. Our payment partners are PCI-DSS compliant and use industry-standard encryption to protect your financial information. We may receive limited transaction information such as the last four digits of your card, transaction ID, and billing address to verify payments.

3.5 Information from Third Parties

We may also receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account to our services or interact with our social media pages, we may receive information you have made public on those platforms.
• Analytics Providers: Aggregated or anonymized data from analytics services we use to understand website traffic and user behavior.
• Delivery Partners: Information shared by third-party delivery services when you place orders through partner platforms.
• Marketing Partners: Information from advertising or promotional partners to help us reach potential customers.

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 To Provide and Manage Our Services

• Process and fulfill your food orders and delivery requests.
• Create and manage your account on our website.
• Communicate with you about your orders, confirmations, updates, and delivery status.
• Provide customer support and respond to your inquiries, complaints, or feedback.
• Administer loyalty or rewards programs.

4.2 Analytics and Website Improvement

• Analyze how users interact with our website to improve functionality, design, and user experience.
• Monitor website performance, diagnose technical issues, and conduct internal research.
• Understand customer preferences, ordering patterns, and menu performance to improve our food and service offerings.
• Generate aggregated and anonymized reports on usage trends.

4.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, or special offers about Dewey's Pizza products and services, where you have opted in or where permitted by law.
• Deliver targeted or personalized advertising, including online retargeting campaigns.
• Conduct surveys, contests, sweepstakes, or other promotional activities.
• Notify you about new menu items, seasonal specials, or events.

You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any promotional email or by contacting us at [email protected].

4.4 Legal and Compliance Purposes

• Comply with applicable federal, state, and local laws and regulations.
• Respond to legal processes, court orders, or government inquiries.
• Enforce our Terms of Service and other agreements.
• Detect, investigate, and prevent fraud, unauthorized activity, or security breaches.
• Protect the rights, property, and safety of Dewey's Pizza, our customers, and the public.

4.5 Business Operations

• Maintain accurate business records and financial documentation.
• Facilitate mergers, acquisitions, or business restructuring where your data may be transferred to a successor entity.
• Improve our internal processes and staff training.

5. Sharing Your Information with Third Parties

Dewey's Pizza does not sell your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We work with trusted third-party vendors and service providers who assist us in operating our website, processing payments, delivering orders, and conducting business operations. These include:

• Payment Processors: To securely process financial transactions.
• Delivery and Logistics Partners: To fulfill food delivery orders.
• Email and SMS Marketing Platforms: To send promotional and transactional communications.
• Analytics Providers: Such as Google Analytics, to analyze website traffic and user behavior.
• Cloud Hosting Providers: To host and maintain our website and data infrastructure.
• Customer Support Tools: Platforms that help us manage customer inquiries and feedback.

All service providers are contractually required to use your information only for the purposes for which it was shared and to maintain appropriate security standards.

5.2 Legal Requirements and Law Enforcement

We may disclose your information when required by law or in good-faith belief that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or government request.
• Enforce our Terms of Service or protect our legal rights.
• Investigate or prevent fraud, security threats, or illegal activity.
• Protect the safety of our customers, employees, or the public.

5.3 Business Transfers

In the event that Dewey's Pizza is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transition, your personal information may be transferred to the successor or acquiring entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with other third parties when you have provided explicit consent to do so.

6. Data Security

Protecting your personal information is a top priority at Dewey's Pizza. We implement a range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Security Measures We Employ

• Encryption: Our website uses SSL/TLS encryption (HTTPS) to protect data transmitted between your browser and our servers.
• Access Controls: Personal information is accessible only to authorized personnel who need it to perform their job functions.
• Password Protection: User accounts are protected by passwords. We store passwords using industry-standard hashing algorithms.
• Firewalls and Intrusion Detection: We use network security tools to monitor for and respond to potential threats.
• Regular Security Audits: We periodically review our data practices and security infrastructure to identify and address vulnerabilities.
• PCI-DSS Compliance: Our payment processing complies with Payment Card Industry Data Security Standards.

6.2 Limitation of Liability for Security Breaches

While we take all reasonable steps to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data transmitted over the internet. In the event of a data breach that affects your personal information, we will notify you as required by applicable law, including state breach notification laws. We will take prompt action to investigate and mitigate any such breach.

7. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We honor these rights to the fullest extent required by law.

7.1 Rights for All U.S. Residents

• Right to Know: You have the right to know what personal information we collect about you and how it is used.
• Right to Correct: You may request that we correct inaccurate or incomplete personal information we hold about you.
• Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt Out of Marketing: You can opt out of receiving promotional communications from us at any time.

7.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know (Categories and Specific Pieces): You may request disclosure of the specific categories and pieces of personal information we have collected about you, the sources, the business purposes, and the categories of third parties with whom it was shared.
• Right to Delete: Subject to exceptions, you may request deletion of personal information we have collected from you.
• Right to Correct Inaccurate Personal Information: You have the right to request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: We do not sell your personal information. However, if we engage in cross-context behavioral advertising, you have the right to opt out.
• Right to Limit Use of Sensitive Personal Information: You may request that we limit the use of sensitive personal information to specific permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge different prices, or provide a different level of service based solely on your exercise of privacy rights.
• Right to Data Portability: You may request a copy of your personal information in a portable and machine-readable format.

7.3 Rights for Residents of Other States

Residents of Virginia, Colorado, Connecticut, and other states with applicable privacy laws may have similar rights, including the right to access, correct, delete, and port their data, and the right to opt out of targeted advertising and profiling. We honor these rights as required by each applicable state law.

7.4 How to Exercise Your Rights

To exercise any of the rights described in this section, please contact us using one of the following methods:

• Email: [email protected]
• Website: deweyscafe.top

We will acknowledge your request within 10 business days and respond within 45 calendar days. If we need additional time (up to 90 days total), we will inform you of the extension and the reason for it. We may need to verify your identity before processing your request. We will not require you to create an account to submit a privacy rights request.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general data retention guidelines are as follows:

When your personal information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our data disposal procedures.

9. Cookie Policy Summary

Our website deweyscafe.top uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver relevant content and advertising.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the website to function and cannot be switched off. They are typically set in response to actions you take, such as logging in or placing an order.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use tools such as Google Analytics for this purpose.
• Functionality Cookies: These cookies enable the website to remember your preferences, such as your location or saved menu items, to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are set by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites.

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may impact your ability to use some features of our website. You may also opt out of interest-based advertising through industry opt-out tools such as the Network Advertising Initiative (NAI) Opt-Out or the Digital Advertising Alliance (DAA) Opt-Out.

For a full description of the cookies we use and your options for managing them, please review our complete Cookie Policy.

10. Children's Privacy

Dewey's Pizza's website and services are intended for users who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. If you are under 18, please do not use our website or submit any personal information.

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] so we can take appropriate action.

11. International Data Transfers

Dewey's Pizza is based in the United States, and your information is primarily collected, stored, and processed within the United States. If you are accessing our website from outside the United States, please be aware that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website or services, you acknowledge and consent to the transfer of your information to the United States. We will take appropriate steps to ensure that your information is protected in accordance with this Privacy Policy and applicable law when transferred internationally.

If you are a resident of the European Economic Area (EEA), United Kingdom, or another jurisdiction with cross-border data transfer requirements, please contact us at [email protected] to inquire about the safeguards in place for such transfers.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery applications, or other services that are not operated or controlled by Dewey's Pizza. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through links on our website.

Examples of third-party services we may link to or integrate with include social media platforms (such as Facebook, Instagram, and Twitter/X), third-party delivery apps, payment processors, and review platforms.

13. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, our website does not respond to DNT browser signals because no universal standard for DNT compliance has been established. We will revisit this policy as standards evolve.

California residents may also have rights under the California "Shine the Light" law (California Civil Code Section 1798.83) to request information about the disclosure of personal information to third parties for direct marketing purposes. To submit such a request, please contact us at [email protected].

14. How to File a Complaint

If you believe your privacy rights have been violated, we encourage you to contact us first so we can work to resolve your concerns:

• Email: [email protected]
• Website: deweyscafe.top

We are committed to addressing privacy concerns promptly and in good faith. If you are not satisfied with our response, you have the right to file a complaint with an appropriate regulatory authority.

14.1 Regulatory Authorities in the United States

Residents of other states may contact their respective state attorney general's office to file privacy-related complaints.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or the services we offer. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy.
• Post the revised policy on our website at deweyscafe.top.
• Send an email notification to registered users for significant changes, where required by law.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or the data practices of Dewey's Pizza, please do not hesitate to contact us:

We are committed to responding to all privacy-related inquiries within 10 business days. For formal rights requests (such as access, deletion, or correction requests), please allow up to 45 calendar days for a complete response, as permitted by applicable law.